The sale of products and services (“products”) by Sinoneo Magnets Company are subject to these terms and conditions (“agreement”) regardless of other or additional terms or conditions that conflict with or contradict this agreement in any purchase order, confirmation, document, or other communication (“order”). Neither seller’s commencement of performance or delivery shall be deemed or construed as acceptance of buyer’s supplemental or conflicting terms and conditions.

Sinoneo Magnets Company’s failure to object to conflicting or additional terms will not change or add to the terms of this agreement. Buyer’s acceptance of the products and/or services from the seller shall be deemed to constitute acceptance of the terms and conditions contained herein.

ORDERS. All Orders are subject to acceptance by Sinoneo Magnets Company (see acceptance below). Products quoted as “NCNR are non-cancelable, non-returnable (“NCNR”). Customer may not cancel or reschedule orders less than 30 days before the scheduled delivery date without the approval by Sinoneo Magnets Company. All requests for cancellations MUST be in writing and will be accepted at the discretion of Sinoneo Magnets Company. Examples of NCNR terms include, but are not be limited to:Orders which Sinoneo Magnets Company is manufacturing and configuring custom to your specifications.

You are a high-volume user of a part with otherwise limited usage.

A part is purchased especially for you when there are no other users.

The manufacturer’s lead time on a part extends beyond your firm order commitment window and Sinoneo Magnets Company must order based on your forecast to meet your delivery requirements.

ORDER ACCEPTANCE AND ACKNOWLEDGEMENT. A purchase made via the on-line store is considered to be automatically accepted. Sinoneo Magnets Company requires that acceptance by the Buyer be in the form of a written purchase order returned by the Buyer to Sinoneo Magnets via Fax, E-mail, or mail. Pricing and payment terms placed by the Buyer upon such Purchase Order shall refer to and be consistent with the corresponding Sinoneo Magnets Company quote. Freight collect orders must include a freight collect account number. Buyer’s Purchase Orders must reflect the correct information before shipment can be made. Upon the Buyer’s acceptance of a Sinoneo Magnets Company sales offer by means of a returned Buyer’s Purchase Order, a written acknowledgement of the Buyer’s acceptance will be returned via fax or e-mail.

ACCEPTED FORMS OF PAYMENT. Sinoneo Magnets Company accepts the following payment methods:

a)Paypal, Credit Cards including Visa, MasterCard, and American Express.(For the sampler order and amount below USD300.00)

b) Bank Transfer

c) Western Union,Moneygram

PRICES. Sinoneo Magnets Company’s quoted prices generally apply for 15 days as stated in its quotation unless noted otherwise due to certain market conditions or the time for acceptance is extended by exclusively by Sinoneo Magnets Company. Sinoneo Magnets Company may withdraw any quotation at any time prior to acceptance by Customer.

Sinoneo Magnets Company shall have the right to correct any clerical error appearing on the face of any quotation. Sinoneo Magnets Company may increase prices if Sinoneo Magnets Company’s costs increase or because of other circumstances beyond Sinoneo Magnets Company’s reasonable control. Unless otherwise agreed, prices are for Products only and do not include packaging, delivery charges and any other charges, fees, and taxes and duties imposed by any government authority. When applicable, transportation and taxes shall appear as separate items on Seller’s invoice. Customer is responsible for any additional fees and taxes.

CANCELLATIONS. Cancellations of existing orders by the Buyer, or extensions of delivery dates, are subject to Sinoneo Magnets Company’s consent and agreement. The specific terms and conditions of such agreement must be in writing.

SHIPPING DATES. Ship dates are approximate and is not to be considered a guarantee of product availability on a specific date. Sinoneo Magnets Company strives to deliver as quickly as possible. Many items are custom built or special order and therefore require specific lead times. Sinoneo Magnets Company’s ship dates are estimates only and Sinoneo Magnets Company is not liable for delays in delivery. Delivery may be made by installments. If this occurs each installment may be separately invoiced and Customer shall pay for each installment as if it were a separate order. A delayed delivery of any part of an order does not entitle Customer to cancel other deliveries.

FREIGHT INFORMATION. All Sales are FOB Sinoneo Magnets Company and are shipped via best way shipping pre-pay and bill unless otherwise arranged for during the purchase process (e.g. ship collect via customer freight account). Title and risk of loss pass to the Buyer upon delivery of the Product to the carrier.

We ship via air express(DHL,FedEx,TNT,UPS and so on) or delivery by sea. By request, we can also ship as your request – please specify shipping method on your order.

Sinoneo Magnets Company applies a standard shipping and handling fee on collect shipments. Customers who wish to eliminate this fee have their account updated to participate in our Pre-paid and Add program. Contact your Sales Representative for more details.

RETURN POLICY. Notify us immediately if there is a problem with your order. The Buyer shall ensure that the carrier’s copy of the delivery note is endorsed at the time of delivery. Customer must notify Sinoneo Magnets Company in writing of any shortages, incorrectly sent, or defective goods must be made within 5 working days after receipt of goods. After the 5th day, Customer is deemed to have accepted the Products and may not revoke acceptance.

Customer cannot return Products without a return material authorization (“RMA”) number. Customer must return all Products, freight prepaid, as specified in the RMA. Customer must include a complete description of defect when returning defective Products. Sinoneo Magnets Company may return all Products not eligible for return to Customer freight collect.

To ensure prompt attention to your concerns, please call us to obtain a Return Material Authorization (RMA) number. An RMA number must be assigned by Sinoneo Magnets Company before ANY material can be returned.

Any material returned without an RMA number will be sent back. Any return that is an error on Sinoneo Magnets Company’s part will be subject to a full refund or credit. Goods may not be returned due to incorrect ordering or improper care and/or storage of products. You will not be entitled to a credit for the freight charged on the initial delivery of the goods. We cannot accept any return for goods returned more than 21 days after billing, incomplete quantities, or not in original condition.

Stock items returned for credit will be subject to a 50% restocking charge. Custom manufactured items are NOT subject to return as stated in our “orders” of NCNR product.

Items returned for credit are subject to additional charges above and beyond the standard restocking fee per our inspection. All dates start from the date of shipment by Sinoneo Magnets Company. In all cases (unless discrepancy caused by Sinoneo Magnets Company) customer pays freight both ways.

Please remember that magnets will snap towards each other or any steel objects that may be close by – please take care in handling magnets to make sure that you do not get injured. Also, note that hard magnets are brittle and may crack or break if allowed to fall or snap to each other or to other metal objects.

LIMITATION OF LIABILITY. To the fullest extent permitted by law, Sinoneo Magnets Company is not liable for and customer is not entitled to any indirect , special, incidental, or consequential damages; for example, loss of profits, or revenue, loss of use, rework, manufacturing expense, injury to reputation, or loss of customers. Customer’s recovery from Sinoneo Magnets Company for all damages will not exceed the price of the product at issue. Customers will indemnify, defend and hold Sinoneo Magnets Company harmless from any claims based on: (i) Sinoneo Magnets Company’s compliance with customer’s designs, specifications, or instructions, (ii) modification of any products by anyone other than Sinoneo Magnets Company, or (iii) use in combination with other products.

USE OF PRODUCTS. Products are not authorized for use in critical safety or other applications where a failure may reasonably be expected to result in personal injury, loss of life, or catastrophic property damage. If Customer uses or sells the Products for use in any such applications, Customer acknowledges that such use or sale is at Customer’s sole risk. Customer will indemnify, defend and hold Sinoneo Magnets Company and/or the Product manufacturer harmless from and against any and all liabilities and costs arising out of or in connection with such use or sale.

EXPORT/IMPORT. Certain Products sold by Sinoneo Magnets Company and other related technology and documentation are subject to export control laws, regulations and orders of the China and the export or import control laws and regulations of other countries. Customer will not directly or indirectly export or divert any Products and other related technology and documentation to any third party or country where such export or transmission is restricted or prohibited. Customer agrees it is responsible to obtain any license to export, re-export, or import as may be required.

PRODUCT INFORMATION. Product information, including information related to a Product’s specifications, export/import control classifications, uses or conformance with legal or other requirements, is obtained by Sinoneo Magnets Company from its suppliers or other sources. Such information is provided by Sinoneo Magnets Company on an “AS IS” basis. Sinoneo Magnets Company makes no representation as to the accuracy or completeness of the Product information, and disclaims all representations, warranties and liabilities under any theory with respect to the Product information. Sinoneo Magnets Company recommends that Customer validates any Product Information before using or acting on such information. All Product information is subject to change without notice. Sinoneo Magnets Company is not responsible for typographical or other errors or omissions in Product information.

PRIVACY POLICY. Sinoneo Magnets Company is committed to responsible information handling and will respect your privacy. We will not sell your email address or other contact information. You may opt-out of electronic communication with us at any time.

FORCE MAJEURE. Seller is not liable for failure to fulfill its obligations for any accepted Order or for delays in delivery due to causes beyond Seller’s reasonable control including, but not limited to, acts of God, natural or artificial disaster, riot, war, strike, delay by carrier, shortage of Product, acts or omissions of other parties, acts or omissions of civil or military authority, Government priorities, changes in law, material shortages, fire, strikes, floods, epidemics, quarantine restrictions, acts of terrorism, delays in transportation or inability to obtain labor, materials or Products through its regular sources, which shall be considered as an event of force majeure excusing Seller from performance and barring remedies for non-performance. In an event of force majeure condition, the Seller’s time for performance shall be extended for a period equal to the time lost as a consequence of the force majeure condition without subjecting Seller to any liability or penalty. Seller may, at its option, cancel the remaining performance, without any liability or penalty, by giving notice of such cancellation to the Buyer.

GOVERNING LAW AND JURISDICTION. Any contract arising out of the making and acceptance of a Sinoneo Magnets Company offer or quote shall be deemed to have been made in China, and shall be construed according to the laws of the China. The Buyer stipulates that any resultant agreement is substantially performable by the parties and that jurisdiction exists solely within China.

VISITING SINONEO MAGNETS COMPANY. We welcome you visit us in China.